Rules & Slide Information

Beginner Attractions

Interactive Attractions

Intermediate Attractions

Extreme Attractions

Other Attractions

 

Rules and Regulations

• Patrons must take a shower using soap prior to entering the pool.
• Patrons must wash their hands using soap after using the washroom and changing diapers. 
• Children, 35 months and younger, and anyone who is or may be incontinent should wear protective, water resistant swimwear (swim diapers).
• No patron shall use the pool if the person has been instructed not to do so by a Regional Health Authority or a physician.
• Only guide dogs or dogs used to assist individuals with disabilities are allowed on the pool premises. Pets are not allowed. 
• Patrons who are intoxicated are not allowed to use the pool.
• Street shoes must not be worn in wet traffic areas. 
• Proper swim attire is required. Swim attire is defined as a one or two piece swimsuit. Pants, denim, wetsuits, thongs, or transparent clothing is not permitted. Other swim attire specifically designed for aquatic use is permitted - please speak with an aquatics supervisor. We reserve the right to determine the appropriateness of swim attire.
• Swim attire with metal buttons, buckles, rivets, zippers, or sharp objects are not permitted on any slide or attraction.
• Only Canadian approved life-jackets/PFDs are permitted in designated pools and slides. 
• Diving masks, snorkels, water wings and fins are not permitted. Loose articles are not permitted.
• No outside food or drinks or alcohol permitted.
• Glass is not allowed on the pool deck or in other barefoot areas. 
• Recording devices [cell phones, GoPro cameras, etc.] are not permitted on waterslides, attractions, inside pools or with in any changing facility. 
• For guests' safety, all minimum and maximum height/weight requirements will be enforced. 
• Maximum temperature of whirlpool 40 C
• Recommended maximum time in the whirlpool: 10 minutes
• No patron shall urinate or defecate in, or otherwise pollute the pool
• Clothing tattoos that contain offensive, explicit or profane images, symbols or writing must be covered at the facility's discretion.
• Attention parents ⚠️ - Children 6 years and under must be accompanied by and within arm's reach of a chaperone 18 years or older. Children 7 - 10 years must be accompanied by a chaperone  16 years or older.
• Other Information
  • Maximum bather load for blue thunder wave pool is 2000.
  • Maximum bather load for the single hot tub is 20.
  • Maximum bather load for the Double hot tub is 40.
• Location of the fire alarm, telephone or other emergency devices can be found at Guest Services.

Persons with the following conditions should not ride:

• Expectant mothers
• Heart conditions, epilepsy or abnormal blood pressure
• Fear of enclosed spaces
• Sensitivity to loud sounds (Slideboarding only)
• Recent surgery or other conditions that may be aggravated by this ride, including guests with casts or support braces. 
• Back, neck or similar physical problems
• Motion sickness or dizziness
• Sensitivity to strobe effects (Slideboarding only)
• ⚠️Patrons with diarrhea over the previous two weeks should not use the pool.
• ⚠️Any person with a communicable disease or infection is kindly asked not to use any slide or pool.
• ⚠️Expectant mothers, persons greater than 65 years of age or persons with medical conditions requiring ongoing care of a physician, including heart disease, hypertension, seizures, diabetes and obesity, etc., should consult with a physician prior to using the hot tubs.