Frequently Asked Questions
A location has two parts. Level is the floor. Phase is the section of the mall, numbered I through IV. Click "View on Map" in an individual directory page to see it's location.
Guest Services has two staffed locations, both on Level 1: one in Phase II near Galaxyland Powered by Hasbro and one in Phase III near The Ship. Both are open during mall hours, and staff can give directions to any store or attraction. You can also call 780-444-5321 during mall hours.
Yes. Wheelchairs and scooters are available to rent at the Guest Services location on Level 1 in Phase II near Galaxyland Powered by Hasbro, subject to availability.
Chinatown and Europa Boulevard can be found on Level 2, Phase III. BRBN St. is on Level 1, Phase III.
A location has two parts. Level is the floor. Phase is the section of the mall, numbered I through IV. Click "View on Map" in an individual directory page to see it's location.
Guest Services has two staffed locations, both on Level 1: one in Phase II near Galaxyland Powered by Hasbro and one in Phase III near The Ship. Both are open during mall hours, and staff can give directions to any store or attraction. You can also call 780-444-5321 during mall hours.
Yes. Wheelchairs and scooters are available to rent at the Guest Services location on Level 1 in Phase II near Galaxyland Powered by Hasbro, subject to availability.
Chinatown and Europa Boulevard can be found on Level 2, Phase III. BRBN St. is on Level 1, Phase III.