WEM Concierge

West Edmonton Mall offers a variety of Concierge Services to assist with any aspect of your visit to WEM. For assistance and inquiries, please visit the WEM Concierge Centre on Level Two, Phase III near Simons or contact the Concierge Team at 780-700-5205 or concierge@wem.ca.


Valet Parking - NEW!

Parking has never been easier with our new Valet Service, conveniently located at Entrance 50. With additional services including detailing, rock chip repair, and oil changes available through West Edmonton Mall Toyota, your visit can be more productive than ever. For more information please click here.


Shopping Assistance

If you’re looking for the perfect gift or are on the hunt for a coveted item, our Concierge Team can assist with securing any item for a truly stress-free shopping experience. For added assistance with special occasions or a wardrobe refresh, enjoy our complimentary personalized styling services to look and feel your best.


Shipping & Delivery Services

For a fully remote shopping experience, WEM Concierge can coordinate a variety of shipping and delivery services to best suit your needs.


Restaurant Reservations

With over 100 food & beverage options at West Edmonton Mall, there’s something to satisfy any craving! Whether you’re looking to book a special occasion or need assistance with dietary restrictions, our Concierge Team will perfect your meal from appetizer to dessert! 


Attractions & Entertainment Booking

As the go-to entertainment destination in Edmonton, West Edmonton Mall offers countless hours of entertaining experiences for our guests. For itinerary planning, ticket booking, or suggestions on how to best spend your time at WEM, our Concierge Team has you covered.


Customized Event Planning

Celebrating a birthday or planning a date night? No matter the occasion, our team can handle the details from start to finish and create an unforgettable experience.


Gift Wrapping

Accompany the perfect gift with wrapping that’s sure to impress. Enjoy complimentary gift wrapping on any items purchased through our Concierge Team.

Contact WEM Concierge