It has come to our attention that Edmonton-area residents have been receiving fraudulent automated telephone calls from people claiming to be working on behalf of West Edmonton Mall. These callers are telling people that they have won a West Edmonton Mall gift card or a free trip and then proceed to ask them to visit a specified website and/or to provide personal information.
West Edmonton Mall does not run contests of this nature.
These calls have been reported to the authorities and West Edmonton Mall Safety & Security is working with the appropriate agencies.
West Edmonton Mall does, at times, hold contests. Information about the contests we hold are communicated through West Edmonton Mall publications, in-Mall and via our social media channels. We will never phone you and ask you to enter one of our contests and we will never ask you to pay a fee to enter one of our contests.
Please be cautious if:
- Someone contacts you on behalf of West Edmonton Mall.
- You receive an automated call claiming to be someone from West Edmonton Mall.
- You are asked to provide personal information over the phone for anything that is said to be related to or for West Edmonton Mall.
Please contact us at firstname.lastname@example.org if you receive any suspicious phone calls from someone representing themselves as West Edmonton Mall.